RDS-Knight Version 4 Introduces a New Look and New Features

Following the recent update of TSplus to Version 12, the newest version of RDS-Knight has been released. Like the TSplus release, RDS-Knight comes with newly redesigned User Interface. Based on the same smart and easy to use design, the new RDS-Knight interface offers greatly improved experience and feature sets for both Users and Administrators. Keep reading to discover all the new benefits RDS-Knight Version 4 has to offer.


TSplus Announces Great Prospects for The Future of Remote Desktop

At the start of 2019, TSplus unveiled the most advanced version of its solution ever released: TSplus 12.20, the Future of the Remote Desktop platform. As a long-standing alternative to Citrix, TSplus delivers a powerful set of digital workspace technologies designed to virtualize Windows Desktop and apps. It is the easiest way for IT Administrators to manage and deliver critical business applications and desktops in the Cloud. John Davies, President and Founder of TSplus, shares his optimistic vision on the evolution of TSplus.

Simplifying The Future

The continually changing landscape of the digital business world requires solutions providers to not only improve their offerings and keep up with the changes that come every day,  it also means keeping one eye on tomorrow. With a history of success behind it, and a plan for the future in front of it, TSplus is a proven platform for managing corporate digital access.

There are still businesses hesitant about making the leap to running critical systems through apps and websites. Concerns about security, reliability and cost, combined with the number of available options these days can make the whole process seem overwhelming”.

According to John Davies, founder and CEO of Terminal Services Plus.

This is where TSplus Web Remote Access solution comes alive for the enterprise, offering a robust IT management experience and comprehensive user access to corporate data desktops and Windows applications, from any internet capable device. TSplus steps in as a facilitator, freeing businesses from the worries that can come with moving beyond traditional business models. Focused on helping customers realize the benefits of cloud computing, TSplus Remote Access solutions are radically simplifying today’s complex IT environments.

TSplus – The Swiss Army Knife for Remote Access Technology

TSplus empowers businesses to deliver virtual corporate environments within any web browser. The TSplus Web Portal combines applications, desktop access and file management in a secure, unified launchpad. Seamlessly blend remote apps and a local environment in the TSplus digital workspace. Create a digital work environment that is scalable and flexible. With the TSplus Web Portal, users will have instant access to all business resources, whether they are at the office, working from home or commuting.

In the modern age of the internet, where users expect quick access to their applications and data, TSplus offers a valuable solution, enabling users to connect and work with freedom”,

states Davies.

TSplus offers features for businesses of all sizes. Designed with simplicity in mind, business users with any level of IT skills can quickly configure and deploy desktops and apps from this powerful solution. This is great news for organizations who previously had to weigh their needs for server OS scalability and cost savings against client OS compatibility.

With an integrated suite of technologies, TSplus solutions deliver enterprise-class management and administration benefits for Secure Remote Access and apps virtualization.

The add-ons RDS-Knight and Server Genius give admins the ability to monitor the performance and operation of TSplus servers and the networks they operate in. These powerful security and monitoring tools scan for performance issues and security threats in real-time. This gives admins valuable end-to-end visibility into their production environments.

Additionally, the Enterprise Edition of TSplus offers the Load Balancing and the TSplus Gateway. As business grow, TSplus is right there growing with it.

Honor the Past. Build the Future.

TSplus has witnessed their market change rapidly over the last decade analogous to the company’s switch to HTML5 technology from JAVA run-time. Going with HTML5 provided the organization with maximum modern compatibility, leaving significant room for future innovation.

“Years ago I received a beautiful crystal ball from Prague as a gift from a friend. Whenever I need ideas for the future, I like to look into my crystal ball. The crystal ball now tells me that 2019 is our year to move beyond setting only technological standards. 2019 will be the year we create new meaning for the concepts of Quality and Professionalism”,

remarks Davies.

To know more, visit the website at www.terminalserviceplus.com

Try TSplus 12 now for free!

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TSplus Expands Support Services

The release of TSplus version 12 brought big changes. With big changes can come big questions. The development team at TSplus understands this and has built a completely new support infrastructure. Additional support staff have been added and a new ticketing system has been implemented. Even more exciting is the introduction of new online help tools.

Designed with an eye toward increased user satisfaction, the new online help tools are an illustration of just some of the many ways that TSplus continues to pursue the dual goals of Quality and Professionalism in 2019. Keep reading for further details!

Keeping Support on the Cutting Edge

In a December’s announcement, TSplus detailed a freshly redesigned online support portal. Hosted on FreshDesk, the new support portal is designed to provide high quality service and rapid resolutions. The new support portal give both customers and support agents new options and tools for a more efficient support process.

As a first step, the online documentation has been completely rewritten to make it simpler, clearer, and easier to use. Additionally, TSplus has rolled out a new interactive chatbot!

Find Information in a Snap with TSplus’ Online Documentation 2.0!

On the TSplus “User Guide” page, visitors will now find an enhanced version of the technical documentation. The marketing and web development teams have combined their efforts to offer a better design and organization of information. The goal with this new presentation is to simplify the search for information by organizing different sections by features. All subparts and categories are now displayed dynamically on a single page, with navigation made easy thanks to the table of contents located on the left side. A search bar at the top of the page helps users find the right documentation even faster with a keyword search.​

The User Guide webpage now gives direct access to all products documentation – TSplus, RDS-Knight and Server Genius. Everything is in the same place. This creates a smoother flow of information, especially for customers who are using more than one TSplus product!

Access to the central support page can be easily integrated into TSplus partner websites just by adding the URL. When the documentation is updated at TSplus, those updates will be reflected in the embedded link. This allows resellers and regional support staff to always have the most recently updated technical information available. Of course, it is still possible to download the full User Guide in PDF format.

TSplus Introduces New Support Agents

Throughout the TSplus website, visitors will find a new feature located at the bottom-right corner of their screen. One click on the ‘Chat With Us!’ button gives direct access to the new TSplus Intelligent Support Agent.

The Intelligent Support Agent is a chatbot, created as an additional Support channel, to streamline tickets entries and help improve the quality of service by reducing workload to specific issues requiring human intervention.

This brings us to Marcus, the dedicated support engineer responsible for teaching the Intelligent Support Agent how to be a proper TSplus Support Agent.

Marcus’ first mission at TSplus was to train the ISA. He had to teach it everything there is to know about TSplus, RDS-Knight and Server Genius. After three months and a massive amount of data input, AI training and testing, the new Intelligent Support Agent is now online and capable answering approximately 100 commonly asked questions with quick, detailed and most importantly, correct answers. The Intelligent Support Agent will receive instant access to all of the most recent information about TSplus, the moment it becomes available. The constant flow of new information, combined with the ISA’s inherent learning capabilities make it a powerful support tool.

The virtual agent is able to answer hundred of questions; relative to technical support, licensing, website resources and more, as its knowledge is growing day by day.

Marcus explains:

The best way to use the Intelligent Support Agent chatbot is to ask simple, detailed questions, such as  ‘how to rehost my license’ or even just ‘rehost’. If you have a question about an error message, just write down the part of the error message that makes sense, such as ‘internal error’, or an error number. The chatbot is still young and is learning more every day – it will be much more intelligent and knowledgeable as time goes by! ”

Marcus, new Support Agent at TSplus.

However, when it comes to complex technical question, it is strongly recommended to open a Support ticket.

With the introduction of TSplus Version 12 and this  array of modern tools, TSplus continues to set the standard for modern Remote Access Solutions, merging security and reliability with a renewed focus on Quality and Professionalism.

Try TSplus 12 now for free!

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TSplus International Announces the Nomination of a Sales Director

On January 21st, TSplus’ entire headquarters team came together in Paris for the official kick off of the new year. The purpose was to announce strategic objectives and major organizational changes coming in 2019. One of those changes is the creation of a new executive position, “International Sales Director”.

Mr. John Davies, President of TSplus International, is delighted to announce the nomination of Mr. Alexandre Bokor, former CEO of Omniware, as the new International Sales Director. Beginning in March, Alexandre will take command of the Sales and Marketing team, starting a new era of international business development for TSplus.

TSplus Secure Remote Access, a Growing Success

For the past ten years, TSplus International has been providing secure remote desktop and web portal access, as well as Windows application delivery solutions to an ever growing market. TSplus International worldwide operations are spread throughout nine geographic locations: the USA and Canada, Latin America, Central Europe, Eastern Europe, Southern Europe, the Middle East, Southern Asia, South-eastern Asia and Eastern Asia.​

During TSplus’ first meeting of the year which took place in Paris last month, John Davies presented the growth calculations from 2018. License sales have increased exponentially, reflecting an upward trend that can be traced back over 5 years.

During that time, TSplus has expanded it reseller network to over 5000 members worldwide.International collaboration is at an all-time high. Significant improvements have been rolled out through regular updates and planned version upgrades. The suite of available add-ons has improved and increased. Most importantly, the company has continued to grow and evolve internally to meet the demands that come with an expanding market presence.

While growth is important, it is vital that TSplus continues to set the standards of service and maintain a high level of satisfaction from both partners and users.

This brings us to 2019. The watchwords for the year are Quality and Professionalism. For this reason, Mr. John Davies has decided to create the International Sales Director position that Mr. Alexandre Bokor will hold from Paris, France.

A New Director to Structure TSplus’ Business Strategy

Since 2009, Mr. Alexandre Bokor has been successfully redistributing TSplus software through his own company, OmniWare, a leading solutions reseller in western europe . Over time, John and Alexandre have developed a solid relationship based on this successful partnership. As a result, in Autumn 2018, John had the idea to offer Alexandre the opportunity to join him in leading the TSplus international market.

Alexandre has the perfect profile for this mission. Based on his 10 years of experience selling TSplus, he is intimately familiar with the specific business challenges involved, and is a seasoned expert in the Remote Access market, sharing both the vision of the entrepreneur and the reseller in the field. This makes him uniquely qualified to fill a dual role –

  • Head of Sales and Marketing: Alexandre will lead the day to day operations of the talented sales and marketing staff. Bringing new insight and structure with a global focus, he will reinforce the stability of existing markets, while opening new ones.​
  • Strategic Director: Acting as the right-hand of the Chief Executive, he will help define the focus and direction of long-term strategies and investments with the primary objective of accelerating and consolidating the internal transformation of the company into a solid international organization. This is a team effort, requiring close collaboration with all the key players at TSplus – From Development and Tech Support to the Regional Directors.

With the creation of the Sales Director position, TSplus strengthens its foundation to grow even higher and further, taking TSplus’ performance to the next level.

Try it now for free!

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TSplus New 12.20 Release Offers Extra Security for the TSplus Web Portal

In January, TSplus customers discovered the new major release 12.20 displaying a fresh new look. Aside from the complete makeover of the Admintool and a smarter organization of all settings and configuration tools, the 12.20 release offers a new add-on: Two Factor Authentication (2FA). Read on for more details!

TSplus Increases Again Web Access’ Security

At TSplus, security has long been the top priority. Administrators can select from a wide range of options to enforce protective rules for their users and remote servers. A few examples of the tools available: Active Directory, Web credentials, SSL certificates.

As threats change and grow, TSplus’ Security Experts perform exhaustive research to stay in front of today’s security threats and to prepare for the challenges of tomorrow. That’s how was born RDS-Knight, unique and amazing security add-on providing up to six protective features for RDS. To read more, check RDS-Knight web page.

The new 2FA tool completes this arsenal by adding an extra layer of security to the TSplus Web Application Portal.

TSplus 2FA Goes Beyond Password

The TSplus HTML5 Client allows users to remotely connect to their business applications whenever they want, wherever they are, just using a web browser. The TSplus Web application portal is a great solution for business who want to give their employees the flexibility to work from home or when traveling. It’s easy to set up, and administrators can customize it with a nice corporate design. 

However, as desktops and data move to the Cloud, and the line between work and personal space is blurred, the security solutions of yesterday are no longer enough to ensure the security of corporate networks.

Relying on just usernames and passwords to secure online accounts is no longer considered safe. The Development Team at TSplus recognized this and stepped up to create a better solution. 

Introducing Two Factor Authentication!

This new add-on is available with the TSplus Version 12 release as a 30-days trial for 10 users!

Two Factor Authentication has recently made a splash in cybersecurity because of its ability to drastically reduce the risk of hacks: It prevents access to users’ session even if someone knows their password.

How? It combines two different factors to complete the login process and to achieve a greater level of security:

  • The user credentials (Log-on/Password)
  • A secure code (generated by the authenticator app on Smartphone/Tablet/Smartwatch)

Users will always need both pieces of information to log in their session: their personal password and the random verification number displayed on their mobile device.

Access TSplus Web Portal using 2-steps- verification
TSplus 2FA Allows to Use Mobile as Extra Layer of Security

It is quick, intuitive and simple to implement. 

With TSplus 2FA built into the Web Portal or the Mobile App, users can authenticate using strong and frictionless passwords displayed on their mobile devices, even when these devices are off-line. With a single touch on the authenticator app, they can generate dynamic, one-time number combinations (the verification codes are generally reset every 30 seconds) to supplement static usernames and passwords with added security. It means that even if the passwords are acquired, they cannot be reused or sold.

The authenticator apps are available across a wide range of platforms. Customers can use the following:

Two-factor authentication is designed to work with the TSplus Web Portal and the TSplus App for mobile (customers can use the same code if it’s the same device!). Last but not least, TSplus provides this tool as an add-on: the license is valid “per server,” which is not the case for others “per name users” 2FA solutions on the market.

For more information, please visit the web page and have a look at TSplus Online Documentation. 

Stay tuned! Sign in for the TSplus Newsletter.

TSplus Reveals New Interface With Version 12 Release

TSplus Version 12 is now live and ready to run on your desktops, servers, and in the cloud!

TSplus is thrilled to announce big changes for 2019. The team of expert developers, with input from users and administrators, have brought TSplus a new look and new features. A new administration tool with refined workflow makes management easier than ever before. Read further to discover some of the highlights of the newest version of TSplus.

TSplus Aims to Consolidate its Achievements

For the past few years, The development team at TSplus have been running a race for innovation. Looking back at 2018 shows just how quickly the software has evolved. TSplus has become the most secure and powerful alternative to Citrix, Ericom and Parallels 2X. The R&D investments are paying off. TSplus is a  successful and reliable solution, gladly recommended by Network Administrators, IT resellers and Integrators all over the World.

Last December, TSplus published a summary of the major changes brought to the Application over the past year (see the Press Release TSplus Smart and Powerful Web Application Delivery Solution). In 2018, TSplus’ developments focused on three key points: Mobility, Security and Scalability. Today the software can be easily used on any type of device, with a common user experience that makes the transition from one device to another consistent and reliable. It has passed several security audits and includes many options to lock down remote sessions and protect servers from multiple types of cyber threats. Last but not least, the Development Team has performed important work on TSplus’ Alternative Shell to maintain compatibility with future versions of Windows.

In 2019, TSplus will continue to build on the successes of last year, with a renewed focus on quality and professionalism. TSplus version 12 is a major step in this direction.  The interface of the Administration Tool has been completely redesigned to provide a remote desktop application that is comprehensive, simple, and clearly organized for easy management. IT Administrators are going to be pleased with the fresh new look updated features.

TSplus 12 Presents a New Interface

The most visible change is the new Interface. With a new look and streamlined access to the core features, the TSplus Version 12 Interface was designed with three main objectives in mind.

  • Modern and User-Friendly Design: At once clean and functional, using modern design language to make management a breeze for administrators.
  • Easy and Intuitive Navigation: Tabs are now displayed in a bar on the left side of the Administration Tool. The lexicon used is obvious and logical.
  • Simplified Management: Features have been reorganized to present settings in a more logical way, making it easier for Administrators to configure a server quickly and simplify regular management operations – the most used features are more visible, the most used settings are pre-selected.
TSplus 12 Brand-New Interface
Discover a Modern and Intuitive Admin Tool for Easy Remote Desktop Management!

Larger than previous versions, TSplus 12’ interface displays clearly 10 different features accessible via the  tabs on the left side:

  • HOME: The homepage offers a real dashboard, displaying the most important information about the software and allowing quick actions on the server. It also includes an automatic audit of the local system to make sure everything is running normally as soon as the administrator starts the Admin Tool.
  • APPLICATIONS: The Application tab is a new addition to the top level menu that creates a central management console for application publishing. With just a few clicks the administrator can publish a new application or manage his existing apps.
  • PRINTER: The amazing Universal Printer feature finally gets the place it deserves! The TSplus Universal Printer makes it possible for users to print from within their published applications, using any device and any printer. With version 12, all of those great features are easier than ever to manage!
  • WEB: Continuing toward the goal of simplifying administration tasks, the web tab has been redesigned. All web activity from the Web Portal with its free SSL certificate generator to management of the Remoteapp client has been consolidated into one easy to manage console.
  • FARM: The Farm Manager is a special feature for TSplus Enterprise Edition administrators. In addition to all the great standard TSplus features, the Enterprise edition was designed with a special focus on scalability. The farm manager makes it easy to manage multiple servers in a larger enterprise infrastructure.
  • SESSIONS: Session and User Management made easy. Administrators can easily manage user access levels, groups and session types all in one place.    
  • SYSTEM TOOLS: Direct access to basic Windows system administration tools in a snap.
  • ADVANCED: Created for experienced IT Administrators, this tab offers a quick and easy way to add specific parameters and values directly to the TSplus program code.
  • ADD-ONS: Administrators can integrate additional programs and benefit from the ultimate Remote Desktop Solution with RDS-Knight, Server Genius and the amazing new Two Factor Authentication tool!
  • LICENSE: Allows administrators to quickly check on the status of their server’s license. As business grows and needs increase, the license manager includes a clear upgrade path to help keep resources scaled to needs.

TSplus 12 Now Offers Two Factor Authentication

Following the path set out in 2018, TSplus’ Development Team gave its users one more fantastic feature to start the new year!

Now, more than ever, Administrators have to be smart and creative to keep access to their data secure. Adding a Two Factor Authentication option to TSplus was the next logical step in its mission to provide safe online access to companies’ resources. As the bad guys get smarter and attack with better tools, passwords often aren’t enough to keep remote sessions secure anymore.

Two Factor Authentication adds an extra layer of security by combining two different factors:

  • The user credentials (Logon/Password)
  • One security code provided by something each user immediately has at hand: His Smartphone with an authenticator app such as Google Authenticate.

Each time a user signs into a remote session via the Web Applications Portal he or she will need to enter a password and a code provided by the authenticator app on the mobile device.

Further details about this exclusive new tool will be revealed soon! Stay tuned and sign in for the TSplus Newsletter.

For more information, please see the Release Note.

TSplus International Develops Its Business in China

Last month, the President of TSplus International, John Davies, along with Olivier Benoit, the President of TSplus Asia, traveled to China to pursue business opportunities in Beijing and Hong-Kong. This mission has been successful in many ways and has allowed them to take the right decisions for TSplus’ development in Asia.

TSplus Signs its first Partnership Agreement in China

Since March 2018, TSplus has been targeting the Chinese IT market and has put a lot of efforts into penetrating the China Mainland business of Cloud and Application publishing solutions. After one year of investments and the creation of a localized Chinese website, the launch of an e-shop accepting Yuan payments, and close collaboration with the local team to build an efficient strategy, TSplus’ determination is starting to pay off.​

In this investment process, November was the right moment for John Davies and Olivier Benoit, TSplus’ executives, to attend a face to face meetings and to decide what will be the next steps in 2019/2020 time frame: Adrian Foo, the Director of the TSplus Asia Region and Jean-Baptiste Deal, TSplus agent in Hong-Kong have paved the way to turn this meeting into a successful business event. 

As a result, TSplus is pleased to announce its long-term partnership agreement with Cogito Software in Beijing. 

Based in Beijing University of Sciences and Technology district, Cogito Software, which was established in 2000, is a high-tech enterprise devoted to the design, development, and marketing of software products. 

Currently, Cogito Software  has a major expertise in the area of business applications and education training platform. For 18 years, Cogito Software has had an outstanding capability to build IT solutions based on its technical strength, its  R&D experience and its Professional Services team. Cogito Software has established and developed cooperation with high-end IT manufactures in Japan, South Korea, Europe and America. With over 2000 resellers and relationships with local retail outlets and online shops, Cogito Software has over 40,000 users within China mainland. 

Business ethical, Cogito Software not only has advanced products offerings and integrity attitude, but also has a comprehensive after-sales service system, a real understanding of customer needs and the goal to provide users with top-level hardware and software solution in a timely and effective way. In addition, the company has also a deep experience in the field of education.  Over the years, Cogito has committed to providing world-class education and teaching philosophy, science education for primary and secondary schools, and to provide a full range of education and teaching supporting solutions, which has won wide acclaim and recognition.

Mr. Rich Yu, CEO of Cogito Software and Mr. John Davies share the same vision regarding the benefits of building a long term technological and business relationships. Like Cogito Software, TSplus is involved in Education market worldwide as well as e-Government, Cloud Computing and Internet solutions. The technological cooperation between the two companies will enable building unique solutions for China demanding projects. Chinese customers’ requirements are similar to the US or the European ones and to properly address the upcoming 5 years’ Internet challenges, the best strategy is “Union is Power“.

“I have been extremely pleased to meet Mr. Rich Yu in Beijing” said John Davies, “We did understand each others and this is why we decided to join our efforts to fulfill China customers expectations.”

TSplus’ Business Development in Hong-Kong

As everybody knows, “Hong-Kong is China for the beginners“. With its 8.000 skyscrapers, Hong-Kong is a very special city. Nothing, worldwide, looks like Hong-Kong. Banks, insurances, trading companies, logistic business are all over and they are the DNA of Hong-Kong’s economy. As a result, the number of computers per square foot within these towers is just amazing:  unlimited computers from the first to the 80th floor. 

TSplus International President overlooking at Hong-Kong business towers

There is probably more TSplus market potential within 10 of these towers than within many states elsewhere“. John Davies said, looking at the Bank and the Business districts from S100 Tower roof. “You can feel IT and Internet at work everywhere“.

The first step will be to enable TSplus’ development in Hong-Kong. To do so, the team decided to create a specific web site (https://tsplus.hk), already online; to contact all of the IT sector market players in Hong-Kong and to avoid the confusion because China and Hong-Kong are different market places. TSplus Asia will lead a specific action to conquer Hong-Kong high-potential market. 

For more information, please visit their web site: terminalserviceplus.com 

TSplus is the best and costless alternative to Citrix, GO-Global and Ericom AccessNow.

“At TSplus, we focus on a single driving principle: making the world’s apps and data secure and easy to access – Anywhere. At any time. On any device or network.We believe that our technology can free organizations and help them to push the limits of productivity and innovation, as well as give IT the peace of mind that critical systems will always be accessible and secure. Everything we do focus on our core values: simplicity, effectiveness, innovation, security, and accessibility. Since 2007, day after day, TSplus accomplishes this mission, by building the world’s best integrated technology services for secure delivery of apps and data – anytime, anywhere. ​”

Try it now for free!

TSplus Smart and Powerful Web Application Delivery Solution

As 2018 draws to a close, TSplus proudly reflects on the technological advances it has succesfully undertaken during the past year. The recent releases of its ultimate remote desktop software have greatly enhanced its sustainability as a long-term and reliable Windows app delivery solution. The 11.80 version released this week confirms its continued evolution, and helps shape the future for TSplus

Before stepping into a new era of innovation, let’s review TSplus’ numerous improvements for 2018.

An Enhanced Remote Desktop Experience on Mobile Device

Since mobility is central to an organization’s development, TSplus has witnessed an increase in the number of mobile users every year. This is why in 2018, TSplus has, in part, focused its development efforts on customers wishing to continue working within their company’s applications even when they are off site.

The following settings and features have enabled users to enjoy secure remote access to Windows desktop and apps when using tablets and smartphones:

  • Release 11.10 introduced the change: the Web Application Portal has been completely redesigned to deliver the best performance on mobile devices, with additional customization options and enhanced responsiveness for a better display. Administrators are now able to make changes to the screen size, organization, transparency, background colors and logo as well as to the pointer and keyboard.
  • Release 11.20 followed up on these developments with a major achievement: the release of TSplus’ very first mobile app! Available on all mobile market places (Google Play, Apple Store and iTunes, Windows Apps etc.) for all mobile operating systems and in different languages, this app has changed the lives of TSplus mobile users and all digital nomads by giving them 24/7 access to their Windows applications from anywhere with ONE CLICK. In addition, the TSplus app is available at no charge to all TSplus 11.20 (and up) customers.
TSplus mobile App icone on Ipad
  • The TSplus App Version 2 was released in June, and provided an outstanding new feature:the ability to print remotely from any mobile device without the need to install a driver on the client’s side! Users can easily print any document or photo saved on the TSplus remote server directly on the nearest available printer.It also adapts bandwidth usage according to the quality of the network for optimal stability.

A Smart and Easy-to-Manage Remote Desktop Application

In 2018, TSplus focused its efforts on simplifying IT administrators’ jobs by providing a remote desktop application that is comprehensive, simple and clearly organized for easy management.

  • Beginning with Release 11.30, TSplus has been adding options to assist administrators in the setting of appropriate parameters according to their infrastructure and needs. The GPO code was recently entirely rewritten for this purpose. By allowing a more extensive customization, TSplus offers more flexibility and scalability to its customers for an optimal remote desktop experience, compatible with their corporate values. 
  • Release 11.50 took this evolution a step further by providing a simplified updating process. Since updates must be peformed frequently to keep up with innovations in the market place, it’s important for it to be quick and easy. All updates can now be applied directly from TSplus’ AdminTool which directly downloads the file, checks the validity of the license and automatically runs it, saving precious time for the administrator.

Security at the Core of TSplus Development

One of the major goals of TSplus in 2018 (and in the upcoming year) has been to provide users with the highest level of security. Remote desktop services are an easy target for cyber criminals looking to hack into servers in order to steal precious data or corrupt an entire system. Remote Desktop is a great tool for organizations of all sizes, as it allows for the optimization of IT resources by providing easy access to Windows applications. TSplus’ development team has performed numerous security enhancements to further improve user security and to facilitate administrators’ roles with respect to this important topic.

  • Release 11.40 introduced a powerful solution with the encryption of logins and passwords on the web application portal. If a user enters a wrong password more than ten times, his or her session is locked for a certain period of time as determined by the administrator. Moreover, the Client Generator has been redesigned to prevent incompatibility with Windows security and false positive reactions on anti-viral software installed on the client’s side. This ensures greater stability and reliability when using TSplus on the most recent Windows operating systems.
  • Beginning with Release 11.40, TSplus’ set-up and update programs have included a free fifteen-day trial version of RDS-Knight’s full-featured version (Ultimate Edition). When installed by the user, this powerful security add-on is automatically integrated with TSplus, and provides up to six powerful protections to keep RDS servers safe. 
RDS-Knight is a powerful cyber security agent which protects RDS servers with 6 features.
  • TSplus’ new releases always come with the most recent versions of all its components, including its HTML5 kernel, support for all browsers, PDF reader and SSL Certificates. According to TSplus’ latest pen test audits (hacker penetration test reports), the TSplus 11.70 Web Portal and TSplus HTML5 solution achieve the highest level of security possible. However, the company does not intend to stop working on this never-ending challenge. Security is, and will continue to be, a priority for the development team.

A Remote Desktop Solution For Every Type of Organization

In 2018, TSplus decided to review its sales strategy and to offer updated product assortments and licensing options. As a first step,TSplus reviewed its pricing strategy, and two new editions have been added to its monitoring add-on, Server Genius. With its revised pricing, TSplus continues to be a competitively-priced solution compared to other solutions on the market!

  • Additionally, since Release 11.60, TSplus has been offering a major innovation that allows the program to secure optimal compatibility with any new Microsoft update. In fact, TSplus now fully complies with the most recent Windows versions, adding even more features to outperform in Windows 2016 & W10 remote desktop application environments. How is this performance possible? TSplus developed its own alternative to the Windows shell. “WinXShell” is a remote desktop display solution which reproduces the same user experienceas the original, while eliminating all related issues. This is the best way for administrators to provide an enjoyable user experience with the best performance and stability, regardless of the size of the installation.
  • This alternative shell has been further improved with Release 11.70, and marks a turning point for the remote desktop experience. TSplus 11.70 is not only the best solution for all of Windows shell’s well-known issues, it also paves the way for continued support of future requirements.

TSplus Releases a 11.80 Version Just Before Christmas…

TSplus 11.80 has been generally available since last week, and further improves upon the features mentioned above.

TSplus 11.80 Adds a Stronger Security Layer:

  • The TSplus HTML5kernel has been redesigned to include more security measures, such as enabling”Encryption Oracle Remediation”.  It also offers the option toaccept local RDP connections only to cookie-approved RDP clients.
  • The “Group Policies (GPO)”code has once again been improved to disallow incompatible settings which, in fact,greatly simplifies administrative and management tasks.
  • All TSplus’ components have been updated for the best possible stability and compatibility, including support for all browsers, the latest version of GhostScript (PDF reader) and OpenSSL for free SSL Certificates.

TSplus 11.80 Offers a Better Remote Desktop User Experience

  • To improve the user experience, TSplus’ various processes have been optimized to run even faster. This is the case for session log-offs or Universal Printer installations.
  • Customization is still at the core of TSplus’ development objectives, and this new version brings pleasing new display options: the TSplus task bar on full screen, an Overlap task barand a betterSystray icon display.

Why TSplus Will Remain the Best Alternative to Citrix in 2019

TSplus is happy to satisfy its customers by placing their present and future needs at the heart of its objectives. Security, quality and sustainability will be at the center of its 2019 strategy.

And change has already begun! The development team has been searching for an innovative solution for offering an optimized support service portal. In addition to its quicker response capabilities, TSplus is pleased to offer a new, simpler way of expanding its shared knowledge base by offering a place where the community can quickly find answers to important questions, and where anyone can share their TSplus expertise and best practices for the benefit of the entire community.

Customers and partners can already benefit from the full range of TSplus support services on the Support Center page of their website.

TSplus is also looking forward to offering exclusive innovations to help ring in the new year. In January, customers will discover the new 12.0 release. They can expect a brand new look for their favorite Remote Desktop app, along with the most technologically advanced solutions to ensure a great user experience!

Download TSplus’ trial version now!​

TSplus International Supports Regional Development

Three years ago, TSplus was making a major step in its international development: for more efficiency, the company divided its worldwide operation into strategic and inter-dependant geographic areas named “Regions”. In November 10, TSplus’ Marketing Manager Floriane Mer has visited one of its most successful Region Director: Mr. Christian Platzer, Director of Southern Europe and Africa Regions. Christian Regions’ sales contribution to TSplus worldwide turnover is significant.  This explains TSplus Headquarter major concern for sharing information, acquiring intelligency and improving the relationship with its Regions.

TSplus Regions, Pillars of TSplus International Development

TSplus has been providing Remote Desktop and Applications Delivery across the World for more than 10 years. Starting from Australia, the market penetration has expanded quickly to the US, Europe, Latin America and India. More recently, TSplus extended its operation in Middle-East, Africa and Asia. From 2015, the company has evolved into an international organization. This development is relying on the efficiency of few key players appointed by the Headquarter as Region’s Directors.

It’s time now to strength the tight and trustful relations with these strongly motivated TSplus ambassadors and to share with them strategic decisions.” said Floriane Mer, Marketing Manager.

TSplus business model is a cluster of  10 Regions. Each Region has its own profit center: TSplus Western Europe, TSplus Central Europe, TSplus Southern Europe and Africa, TSplus Eastern Europe, TSplus USA/Canada, TSplus Latin America, TSplus Middle-East, TSplus Southern Asia, TSplus South-East Asia and TSplus Eastern Asia.

Region Directors are empowered to manage their business development according to their decisions and own strategy.

It would be a mistake to believe that  Italy, India or Argentina have the same culture” said Floriane. “Directorshave a greater knowledgeof what shall be done intheir Regions than the Headquarter“.

Each Region has its value as an essential contributor to TSplus’ success, ensuring adapted support to all Distributors, Software Editors and Resellers acting within the countries involved. As a result, the overall TSplus’ worldwide operation relies on a wide resellers network, which keeps growing along with the number of happy TSplus’ end-users.

Aware of the power of its Regions, TSplus International is committed to meet its Directors and to share with them on its vision of the future developments and evolution of the organization.

TSplus Proud to Make its Region Distributors’ success

It’s with this perspective in mind that Floriane Mer, head of International Marketing for TSplus, has given last month a personal visit to Mr. Christian Platzer, Director of TSplus South Europe and Africa Regions. His success story is a great illustration of the benefits from partnering with TSplus.

C.Platzer leads TSplus South Europe Region from Italy

Originally from the northern German speaking region of Italy, Christian is a real IT expert: he has been doing technical support for years before he decided to start his own software distribution business from 2005. He discovered TSplus in 2010 the most common way: looking for a better and cost-effective alternative to Citrix XenApp.

Christian is a clever, gifted and smart business manager. He has quickly understood the strong market potential of TSplus. It was then logically that he took the decision which changed his life: “My focus shall be in promoting TSplus Remote Desktop solutions in Italy“. He opened his own online shop soon after that.

In 2014, when the Headquarter decided to split the world into Regions, Christian has been naturally the one appointed to lead TSplus’ development in the Southern Europe Region. This strategy has been extremely rewarding and today Christian is at the head of one of the largest TSplus’ resellers network (more than 800 resellers in Italy, Spain, Portugal, Greece, Malta, Balkans, Bulgaria, Maghreb and Africa). From 2015, every year, Christian revenues two digits growth is impressive. Using his communication and technical skills, Christian is able to value TSplus’ amazing features to support ten thousands customers in its Region with the help of his numerous resellers.

TSplus has been a decisive business choice for Christian, providing him with an innovative and reliable corner stone that enabled him to build a stable and powerful brand which never ceases to renew and improve itself.

Christian is a typical example for IT professionals choosing to partner with TSplus and making the bright choice : investing on a product to build the Future.

TSplus and its Regions United to Ensure Sustainability and Efficiency

When it comes to warrant a consistent relationship, communication is a key factor.

This one must be trustful, transparent and direct. This means frequent contact with phone calls, messaging, mailing, and of course, face to face meetings to sustain a high-quality relationship. Transparency is also essential for building trust between parts: TSplus strives to share exclusive information with its Region Directors, as well as to stay tuned to any request and feedback from them.

In regard of TSplus’ international fast growing operation, it became necessary to structure the organization. TSplus’ market is moving and so are the needs for better information sharing, collaboration tools and strong support to accompany each Region’s development.

To learn more about TSplus, visit the website.

It’s easy to become a happy TSplus partner: just contact sales@tsplus.net to learn about the exclusive advantages reserved for TSplus resellers.

TSplus Invests in a Brand New Support Portal

As part of TSplus’ continuous efforts to provide the best possible service, the support team is pleased to announce the launch of its new ticketing system and knowledge-based integrated platform, built with FreshDesk. Expanding on the capabilities of the current platform, the new platform will improve the service TSplus provides to its worldwide clients by increasing responsiveness, access to accurate information and quality of service. (more…)

Announcing TSplus International & Choice Clouds Partnership

Mr. John Davies, President of TSplus International s.r.o, and Mr. Adeola Momolosho, CEO of Business Choice Integrated Concerns Ltd, are happy to announce their partnership for the distribution of the TSplus product line in Africa under the «Choice Cloud» brand name. (more…)

TSplus 11.70, a Milestone for the Remote Desktop Experience

TSplus International released last week a new version of TSplus, which provides the most reliable and easy-to-use solution for publishing Windows applications over the web. The development team is proud to offer their 11.70 version, which adds useful enhancements to the TSplus Web Portal and solution for support of Windows Shell. (more…)

RDS-Knight 3.2, The Ultimate Solution to Fight Ransomware

In May 2017, a massive cyber-attack was unleashed and affected more than 300 000 computers worldwide, regardless of the country or the size of the company. It was the initial outbreak of WannaCry, a ransomware software which blocks access to the most valuable victim’s files unless a ransom is paid. Since then, homes and businesses running Windows operating system are continuously threatened by ransomware attacks. Fortunately, W10 protects users against this threat. But it is not the case of the older versions. RDS-Knight is the right solution.


RDS-Knight 3.0 Detects and Stops Ransomware Attacks

The TSplus Development Team is proud to announce the general availability of the new RDS Knight 3.0. As part of the enhancements, RDS Knight Ultimate license adds an amazing new feature which automatically detects and stops data encryption during ransomware attacks on RDS servers. (more…)

TSplus 11.60 Optimized for Windows 2016 & W10 Environments

Executive Summary: TSplus is happy to announce the availability of TSplus 11.60 version. This new major version is enhancing Windows 2016 and W10 latest releases support and is strengthening the security of Remote connections. (more…)

TSplus Releases Server Genius 3.4 to Report Server Failures in Real Time

TSplus delivers an new version of Server Genius. This monitoring add-on is a Must-have in every TSplus administrators’ toolkit: Server Genius 3.4 keeps an eye on servers and tracks all critical events that can lead to production breakdowns. Its detailed reports and real-time alerts ensure a great reactivity in addition to cost savings in high-risk situations. (more…)

TSplus Announced a New Solution to Web Enable Any Clarion Application

Like Delphi or PowerBuilder, Clarion is a 4GL, Rapid Application programming language and Integrated Development Environment used to program mission critical database applications. Clarion apps deployment have been field tested across the globe for over 2 decades. Clarion Life is the active user group of the worldwide Clarion developers community. During last Clarion Live Webinar, TSplus has been pleased to announce the Web Portal solution to publish Clarion apps and to use it from any device. Clarion community members are using TSplus Thin-Clients for several years. During this two-hour online talk show, the Clarion developers discovered the latest improvements of TSplus full web technologies in terms of security and mobility for the purpose of providing to all Clarion app user the ultimate remote desktop app experience. (more…)

TSplus 11.50 Facilitates the Work of TSplus Administrators

The TSplus development team has been working hard over the summer, and this month the software developer is rolling out its new release 11.50. This major update includes additions and enhancements for a super-efficient remote desktop solution that is both easy to manage and enjoyable to use. Here is an overview of what’s new. (more…)

RDS-Knight 2.0 to Track Attacks and Visibly Secure TSplus Servers

Executive Summary: Last week, TSplus’ Development Team announced the fresh release of a brand-new 11.40 version, which focuses on consolidating the security of remote access connections. As part of the enhancements, the TSplus 11.40 release embeds a trial version of its security add-on RDS-Knight. The protective agent has recently been upgraded with a 2.0 version that turns it into a powerful tracking tool. (more…)

Security at the Core of TSplus New 11.40 Release

Executive Summary: TSplus keeps developing its star software for the benefit of the greatest number. Yesterday a new version has been uploaded. This 11.40 release is a major release, which brings outstanding progress in security and will satisfy all TSplus customers and Remote Desktop users. (more…)

5 Reasons to Get the TSplus App Before Leaving for Holidays

Executive Summary: we’re well into July and everyone is getting ready to leave for holidays. Employees and managers have booked their annual leaves, which, with no way of keepingtrack, can put a business at risk. This is when the TSplus App becomes the best partner for any organization, as it provides secure remote connections from anywhere to office servers and apps. The perfect solution to stay relaxedon vacation! (more…)

Positive Results Announced at TSplus Quarterly Board Meeting

Executive Summary: TSplus held their quarterly Board of Directors meeting in Paris last week. This meeting was the beginning of a tradition established last April during the International meeting in Mauritius. It was an opportunity to evaluate TSplus development in the second quarter, and to discuss projects to be implemented for the remainder of 2018. (more…)

TSplus App 11.40 (v2) Release Enables Mobile Remote Printing!

Executive Summary: Two months ago, TSplus revealed the best 2018 news to its millions of users around the world: the official release of its very first mobile app! This announcement sparked thousands of downloads. Today, the App 11.40 offers even more functionality and reliability, to provide the best remote desktop services on tablets and smartphones. (more…)

Server Genius 3.2 to Monitor TSplus User’s Experience


Executive Summary: As announced earlier this year, TSplus has been working on vast improvements to Server Genius, their add-on for monitoring TSplus Remote Desktop software. Today, they are proud to release a new version with advanced functionalities: Server Genius 3.2 is the smart and easy solution network managers have been waiting for. (more…)

TSplus to Break Into China IT Market

Executive Summary: TSplus provides secure remote access from anywhere to millions of users across every continent. However, one crucial market hasn’t yet been explored: China, at the heart of IT global market growth, is the next challenge for TSplus’ international development. (more…)

TSplus Pushes Enterprise Edition Sales Before Prices Rise

Executive Summary: Last week, TSplus announced an upcoming adjustment of its prices list, a decision due to the persistent dollars’ depreciation since January 2017. In this perspective, the developer is advising his customers to purchase without delay at the current prices. At the top of the list is the “Enterprise Edition”, the most suitable solution for large-scale organizations.

TSplus Announces 2018 Prices Adjustment

Executive Summary: For years, TSplus has been working to provide the best Remote Desktop solution. However, their prices have barely reflected the value gains of the products for a long time. Today, TSplus is adapting to better match the new market conditions, all while maintaining a highly competitive price point. (more…)

TSplus 2018 International Meeting to Gather a Growing Worldwide Family

Executive Summary: Beginning of March, TSplus has welcomed a crucial event for the Group: a one-week international meeting taking place in Mauritius, gathering the most important members of the ever-growing TSplus family over the world around a central idea: to facilitate the cooperation and the sharing of success between all entities. (more…)

TSplus Releases a Minor 11.30 Update

Executive Summary: TSplus keeps developing its star software for the benefit of the greatest number. Yesterday a new version has been uploaded. This 11.30 release is a minor release. Yet, it includes improvements which should arouse the interest of all TSplus customers and Remote Desktop users. (more…)

Announcing Major Upgrade to Add-on Server Genius 3.1

Executive Summary: TSplus is proud to deliver the upgraded version of its easiest and most accurate monitoring add-on: Server Genius 3.1! Officially available to download for free, this new release delivers a host of features that will greatly benefit RDS Administrators. (more…)

TSplus Announces the 2.3 Release of Its Monitoring Add-On, “Server Genius”

Executive Summary: TSplus has released Server Genius 2.3 in preparation for the upcoming upgrade Server Genius 3.0. Discover the new functionalities and enhancements this 2.3 release offers. (more…)

Mobile Users, Look Out: The TSplus Remote Desktop App is Officially Available

Executive Summary: For the past three years, TSplus has invested a lot to satisfy its mobile users, constantly developing and improving the HTML5 remote client to guarantee easy access for smartphones and tablets. The change has come: Starting Friday, the TSplus App can be downloaded for free from Google Play and the iTunes Store. (more…)

TSplus Reveals New Edition and Price for its “Server Genius” Add-on

Executive summary: TSplus is pleased to announce a new pricing strategy for Server Genius, its powerful monitoring and reporting add-on for RDS Servers. The goal is to make this so convenient tool affordable to the greatest. As a result, the latest version 2.1 released earlier this month is now available in a new Essentials edition.


Announcing TSplus 11.20 General Availability

Executive Summary: TSplus is happy to announce the general availability of its 11.20 release. This new version of the best alternative to Citrix is clearly in line with TSplus’s 2018 objective: to become the most powerful and BYOD-friendly Remote Desktop Solution. As so, the 11.20 release contains an amazing feature for mobile users! Stay up-to-date and read about the great enhancements awaiting TSplus’s customers.


TSplus’ Add-on Server Genius New 2.1 Version Release

Executive Summary: what is the best way to start the new year with a brand new version of TSplus’ powerful add-on for monitoring and reporting Remote Desktop connections? With this 2.1 update release, Server Genius has been completely redesigned to provide a more complete, more accurate and easy-to-master application. (more…)

TSplus is the BYOD Friendly Remote Desktop Solution

Executive Summary: TSplus is constantly investing to improve its offers and to stay at the top of its game. Innovations are based on the last technological trends and the noticeable customers habits. That is why TSplus has decided to focus its future development on the increased number of Remote Desktop users who connect via mobile devices to keep working when they are on the go.


Announcing the New TSplus 11.10 Release For the Upcoming Year 2018

Executive Summary: TSplus is happily closing 2017, rich of improvements and technological advances. The latest releases of the best Remote Desktop software and alternative to Citrix focused on optimizing and simplifying the users’ experience. This 11.10 version is a major update, taking a new step forward a greater customization of the TSplus experience to keep its customers satisfied. (more…)

Easily Assign Applications to Remote Users with TSplus Remote Desktop Service

Executive Summary: TSplus Remote Desktop and Application Delivery offers an ultimate choice for businesses to scale up resources and increase productivity levels. With TSplus, employees can access their desktop or applications from anywhere, any device, at any time. The last 10.50 release introduces a nice new way to publish remote applications on the client side: the “RemoteApp On client” feature.

RemoteApp on Client: TSplus Innovates to Enhance Users’ Experience

Executive Summary: A month ago, TSplus released the 10.50 version of the most complete and easy-to-use alternative to Citrix for remote access, client generation, application publishing, and much more. TSplus is offered for half of Citrix’ price and integrates innovative solutions to provide a bunch of exclusive features. From now on, TSplus users will be able to use the RemoteApp On Client, a smart way to display remote applications directly on the user’s desktop. (more…)

Monitoring and Reporting Add-on for TSplus Becomes Server Genius

Executive Summary: TSplus has worked for a year to be able to offer its customers powerful additional tools for an optimal Remote Desktop experience. Server Genius is the new identity of “Reporting and Monitoring for RDP”,  an easy and efficient reporting solution to setup on remote servers. It monitors, records and analyzes users activity in every application and delivers enterprise-scale analytics in a compressed and searchable format. This brand-new name is a promise of further developments and outstanding enhancements.

Announcing TSplus Participation In Clarion International Developer Conference 2017

Executive Summary: This year again, and for the second time, TSplus will participate into the International Conference gathering Clarion’s great network of Developers and partners. Despite the incapacity for TSplus to send representatives to the event which is happening this week from the 9th to 13th of October, the company is proud to be part of the Prize Donors. Exclusive discounts and promotional gifts have been prepared for the attendees.

Announcing TSplus 10.50 Release General Availability

Executive Summary: The New TSplus 10.50 is finally out and brings amazing enhancements! This upgraded release includes exclusive new features, developed within the last three months by the TSplus Technical team to ensure the best remote desktop experience. Because nothing is more important than the security and success of every TSplus customer. Discover the details of these changes.

TSplus presents its new Add-on to Secure Remote Desktop: RDS-Knight Security Essentials

Executive Summary: RDS-Knight is a powerful tool developed by TSplus to secure remote connections, monitor login failures, block prohibited or suspicious IPs and prevent unauthorized actions from malicious Remote Desktop users. The “Security Essentials” Edition is the performing yet affordable security toolbox that every RDS Administrator wishes for.

TSplus expands its products range and offers two new add-ons

Executive Summary: TSplus delivers best-in-class solutions for Remote Desktop services. When it comes to innovation, it is unstoppable. Scalability, performance, agility, security, and cost-effectiveness are some of the vital benefits offered by the TSplus system. The company strategy is to build trust with customers by motivating and aligning its teams with opportunities for growth, development, and success. Today, TSplus renews its products catalog and add two new optional tools to enhance the use of the Remote Desktop software. (more…)

Announcing TSplus India Participation in NCN/NSS Networking Channel Partners Summit 2017

Executive Summary: Rukshan Sanjeewa, Head of TSplus India and Olivier Benoit, Head of the Headquarters, are honored to be participating for the very first time in the Summit for Networking Channels actors in the country. The event is organized by NCN & NSS and takes place today, the 15th of September, in New Delhi. (more…)

TSplus Reveals its Business Development Strategy To Succeed in 2018

Executive Summary: TSplus is serious about engaging intelligently with technology in order to make its system secure. The company strategy is to build trust with the customers by motivating and aligning its teams with opportunities for growth, development, and success. Today, TSplus reveals the list of the main business goals to focus on for the next months in order to sustain an exponential growth.

Enjoy Feature Rich HMTL5 Remote Client With TSplus 10.40

Executive Summary: TSplus delivers best-in-class solutions for Remote Desktop services. Using HTML5, it quickly and easily turns any type of browser or device into an enhanced RDP Client, without the need to install anything on the client side. The latest 10.40 release leverages TSplus HTML5 advanced features to offer greatly customizable Web Portal.


TSplus 10.40 Delivers an Enhanced Remote Printer

Printing from a Tablet or Mobile is easy with TSplus Universal Printer

Executive Summary: When it comes to innovation, TSplus is unstoppable. Thinking differently is the best way to inspire and help companies change for the better in their respective industries. TSplus’ Remote Desktop software facilitates business productivity by providing the IT department with the fastest and easiest way to manage and securely deliver their apps and data choosing either from the cloud, standalone or hybrid infrastructures. After enabling thousands of channel partners and trial customers to use the product, TSplus is making TSplus 10.40 generally available with a universal printing service package used for production deployments.


Announcing TSplus 10.40 Release General Availability

Executive Summary: Nothing is more important than the security and success of every TSplus customer.

We are serious about engaging intelligently with technology in order to make TSplus system secure and we build trust with our customers by motivating and aligning our team with opportunities for growth, development, and success.


TSplus USA Announces Successful Implementation with WYSE Thin Client

TSplus and New Horizons Logos

Executive Summary: TSplus USA-Canada is excited to announce the first implementation of TSplus software with a WYSE Thin Client. TSplus as a Remote Desktop Service Thin Client, which opens the way to new business opportunities on this market.

Discover all TSplus features »